Customer Testimonials
Travae and Josh were amazing worked with what I had and got me into a car.
John makes it easy to buy!
John Koulis and Shannon Johnson were very helpful with making buying my car smooth and easy. I appreciate how kind they were.
The service I have received at Southern Ford has been excellent. Johnathan, my service advisor is very professional, knowledgeable, and helpful in keeping my Ford vehicles in top shape.
Both John and Jay were incredibly helpful, knowledgeable, and took the time to thoroughly explain the process.
John Koulis helped with finance very good.Amber Johnson was also awsome good with sales. The manger Craig was very good Must see them all
Back again after 2 years to look for new vehicle and Dakota and his team were able to work their magic again!!! Big ups to Michael in sales and Joshua in finance you guys got us in and out with in 3hrs with a brand new car and no down payment!!!! Favor ain’t Fair!!!
This was the best car dealership experience I have had. Dakota , Michael and Joshua came through so clutch. I came in they did my numbers and they were able to provide me with a solution and executed well. Walked out with a brand new vehicle off the show room! With no down payment and affordable monthly payments!! Please if you ever come in, ask for these 3! Great team
It’s not every day you come across a dealership where you feel like people genuinely want to help you and see things through. Salesman Shannon and the entire team made that experience possible for us. Shannon made the entire process so easy and convenient. He went out of his way to get as much of the paperwork and process started online as possible, which saved me so much time at the dealership. By the time everything was finalized, all I had to do was come in, sign the paperwork, and we were done!
From start to finish, this was ... Read More Google - Nov 8, 2026
We had a great experience working with John at Southern Ford! He was very helpful, informative, and easy to work with throughout the entire financing process. He took the time to explain everything, answer our questions, and make sure we felt comfortable every step of the way. We truly appreciate his professionalism and willingness to help.
John in finance and Trevae in sales were amazing and extremely helpful
Excellent!!!
Jay and Da were wonderful to with. It was a quicker process that in the past. We will definitely work with them again.
My service advisor John S was absolutely awesome. John made sure my vehicle was well taken care. He also ensured that I received a ride to and from work. John is the main reason I specificity get my vehicle serviced at Southern Ford, he is always professional, thorough, and attentive to my needs.Thank you John!
I deeply appreciate the professionalism extended to me by the service department at Southern Ford, namely Stephanie and Jon. We had identified two concerns with my vehicle, where the team tracked my concerns, approached them with a logical manner and resolved both issues to my satisfaction.
Crystal had the best customer service with a sweet southern charm, then John a wizard with the finance side ensuring all was taken care!
This is for the service side: I use the commercial side for my F250 and Eddie is always excellent. The team over there takes care of my vehicle so well. Also, I use the fast lane on the main side is great for my mustang and they always take care of me over there too. Loved the video inspection with explanations last time I was in.
Aaron was an exceptional salesman for my husband and I. He was very honest and accommodating. Excellent
Stopped by the dealership and Emily greeted me and gave me all the information I needed. She was wonderful to work with. Highly recommend her for all your vehicle needs.
Excellent service. Ask for Emily
Jay and DA took good care of us.
John koulis was really great great financial manager ! Thank you
Travae and Da were a huge help with my deal! I recommend checking them out at Southern Ford.
Travae and DA are great! Would definitely buy from them again!
Emily and DA were great to work with
Emily Pascute was our sales specialist and was excellent, patient with my questions and provided a no pressure environment that made us feel welcome and our business appreciated. This is our second purchase here at Southern Ford and they have been great to work with!
Update: I would be remiss to leave out the work done by F&I Manager John Koulis to get me the truck I wanted at the price I could afford. John was friendly, helpful and answered all our questions with clear, easy to understand info and also offered a welcoming no pressure enviroment and ... Read More Google - Oct 24, 2026
Emily is very knowledgeable, friendly and professional with no pressure. It's been a pleasure working with her.
Always a pleasure. Efficient. Professional. Great team. Happy that John is back as well. Always a pleasure to get service at Southern Ford. The team is efficient, friendly, and Professional. Happy that John is back as well.
10/10 recommend. Josh and Dakota are AMAZING people that actually care! I've bought plenty of cars and have had plenty of car salesman sell to me. Hands down the best here!
My daughter called the service department. Elijah was her service advisor. She told him that something was wrong with her car since she had been in there for an oil change. Elijah immediately looked up her account, verify that she was there recently for an oil change sent a tow truck to pick up her car and had it completed within three hours and returned to my Daughter with zero questions asked zero hassle. This is the future of customer service. If every department in the automotive industry did this sales would be through the roof. Car manufacturers have lost ... Read More DealerRater - Sep 11, 2026
Dealership was clean and comfortable, only downfall was a mix up on final detailing of my van at pick up. They had a week between scheduling the pick up and actually picking it up. Van was dirty and had lots of sticker residue.
Exactly what I needed was done and quickly!!?? Clean waiting area, well organized experience thank you!
Buying my car from Southern Ford was the absolute best decision. Owning an EV comes with a lot of anxiety, especially a new one off the lot. After owning my Lightning for a year and 20,000 miles later, the team at Southern has been extremely helpful. As a bonus, they do mobile services and valet service, so I rarely have to go to the dealership.
Dealership was great to work with. Took good care of us. Would recommend them to others
Staff of Dealership is always helpful and friendly. I highly recommend them for sales and service.
Did a great job with customer service in a timely manner. Delivered vehicle as promised.
Great service great customer service I have been a customer more than 6 years and very impressed with your service
The staff was very professional and completed my vehicle in a timely manner. I was explained the issues that I had with it and given options. Thank you
Great job from Elijah. My tech Joshua was also really great. Salesman can't keep promises.
She was totally professional and she helped me out knowing what she was talking about .
The staff are thorough, knowledgeable, understanding and helpful. We have procured several vehicles from Southern Ford and would do so again.
I didn't have to wait long to be seen. Everyone I spoke with was knowledgeable and very kind. The work was done in a professional and timely manner.
The dealership was great. They accommodated me on short notice. Alícia is fantastic and we always ask for her.
Jonathan S. Great customer service, provided timely updates and calls. I prefer taking to a person than just getting texts. Glad they were able to get me in and figure out what was wrong and fix it.
Quick service only got an inspection The service rep was very nice and helpful which was nice
Timely. Great customer service. Timely. Great customer service. Robert Johnson was polite and professional. He did a great job assisting me.
Great customer service from check in to check out! Jonathon made me feel like family with the wat he greeted me and checked me out!
Great service; professional treatment; timely service; able to wait for my car to be finished. thank you!
Great service at this dealership. I only deal with Miss Stephanie Spangler. She always has time for me. She understands my vehicle needs. She gets me scheduled and serviced in great time. She’s the best service representative on the floor.
I deal with Southern Ford because of Manny. Manny's knowledge of Ford vehicles and his ability to satisfy his customers is unsurpassed. Also, Jonathan Shaeeer is a great customer service representative. He is the only one that I will be working with in the future.
I came in without an appointment and got me in right away. Appreciated it very much.
Great customer service. The best customer service. Very helpful and friendly.professional customer service. I would definitely return back..
Mr. Shaffer was very professional and provided clarity to all my questions. I was assisted from the time I walked in until the service was completed. Everyone had great attitudes and friendly smiles which is very appreciated when your car wants to have a bad day!
Fair and knowledgeable. Good customer service. Robert even took a break from his lunch to take care of me.
Jonathan was top notch he is a great asset to your company He is awesome
Have used Southern Ford (previously Hall Ford) for over 13 years for all vehicle services. Excellent customer care and quality service.
Brought my car in for some work that was needed They were able to tell me pretty quickly what I was gonna need how much it would cost and when they could do it. Have my car back within a few days Problem solved Thank you
Johnathan was very friendly and professional. Listened to what had happened to my vehicle and kept me advised during the work.
Always good service with friendly staff that take great pride in providing quality service. The service is always good with a friendly staff that takes great pride in providing quality service and support.
Excellent Service Sales and Service, will recommend friends and relatives to buy any use or new car or truck from Southern Ford and recommend to see Josh Cobb.
Jonathan was really helpful and transparent about the problems with my vehicle. He made the issue easy to understand and was up front about the cost of repairs.
Great job ?? Great team great people They got my car back to me quickly
Very helpful and very thoughtful Went over ever in detail and helped me understand what was getting done with my car
Only experienced service when picking up vehicle as vehicle was left overnight. Pickup was flawless and curteous. Thank you.
Was having trouble with my tail gate not opening. Jonathan and his team fixed the problem and now it's working.
Always have a great experience with customer service Great communication determining the problem, cost and time
The technician was easy to work with and explained everything to me. I loved the fact my vehicle was picked up and returned in the time promised.
Robert did a good job with the service of my car. I will recommend them for anybody ford
Excellent a very professional Jonathan have a very good actitudes and very professional. He make you feel important and treat you with respect.
It was good overall. Our guy Jonathan was on the phone so it would have been nice if someone would have acknowledged us standing there while we waited. Instead I asked the lady about our appointment and she looked at him and they decided he would take us after the call. My suggestion is that whomever is NOT on the phone 1. Make eye contact and 2. Check us in. The other 2 or 3 reps seemed not as busy. That is my only suggestion. I'm not sure why it matters which rep is assigned anyway.
Jonathan was courteous and answered all my questions, and kept me informed on the status of my truck.
Stephanie Spangler is Fantastic!! I'm always taken care of when I bring my vehicle in for service. You have a great team there.
My experience buying my ford at Southern Ford was great. Everybody was nice a helpful.
Fast, easy, & convenient. Everyone was nice early in the morning. I was informed about what else I needed.
Stephanie is always on the top of things here at Southern Ford! She does a great job and is a wonderful person! Always makes sure that I’m taken care of as a customer!
First service on my new Ford F 150 and it was very efficient and timely. Exceptional service! I would recommend to friends!
When I needed the repairs done for my F250 Eddie and his team found the problem and ordered parts immediately. When the parts came in the team got it fixed and state inspection done and back to me same day. Great team.
Josh did a great job explaining the features of the truck. He outlined the differences between vehicles and located the truck I was interested in with the proper features.
Everybody was very professional. Stephanie was absolutely awesome and the weight was not as bad as I had anticipated. Everyone was very helpful.
Everything was fine. That's all I have to say. Everything went well. Work completed Good job!
Very well informed I'm the vehicle I have no problem scheduling for them to pick up or return vehicle
As always everyone is great always have smile Service us excellent I'm happy with you I go with feelings it great to come for help with my bronco Thanks Jonathan
Everybody was friendly and my car was finished at a great speed. Look forward to coming back for my next service
friendly and helpful I would highly recommend the service dept, they texted me when done
We are always treated with such professionalism. The team is very knowledgeable and thorough. We are very pleased with Stephanie and her team.
Friendly staff. Great customer care services for those who purchased. Awesome that Amber stopped to chat and remembered us purchasing from her in Oct 2025.
Fantastic service from start to finish. Professional care. Appreciated to loaner vehicle greatly! Service was completed quickly.
My contact person, Alicia Jones was great. Alicia kept me informed as to the status of my truck and where we were as to a timeline when I could expect my truck to be fixed.
I’ve been a regular for years now, customer service is always excellent. They communicate very well and are very professional.
Excellent attention my needs from Stephanie Spangler in Service Department and Amber Johnson in Sales.
Fast service, responsive and helpful via texts, very professional The video update with the transcript was very helpful
The service was done in a friendly and prompt way. A person in the parking lot who told me where to go was appreciated.
Great interaction in the service department. I greatly appreciate the text function and the service valet with loaner vehicle option.
They answered all my questions. They were very polite and detailed while servicing my car. I was updated with the resolution of my vehicle issue.
Just went in for a routine oil change Everything was ok I have no complaints
Jonathan is always great to work with! We travel past 2 other Ford dealerships to use Southern Ford, the service department has been great!
Excellent service even with a parts shortage I witnessed an incredible effort by this business to locate and secure the part I needed for my mustang and I couldn't be more pleased with the professionalism displayed.